SPRINT Platform Update: New Client Onboarding Guide
We’re excited to announce a significant addition to the SPRINT platform that makes your experience even smoother. With our latest update this week, we’ve introduced an onboarding guide tailored specifically for new clients navigating our platform for the first time.
What’s New?
Upon logging in, new clients will be greeted with a comprehensive onboarding guide designed to familiarize them with the platform’s features and functionalities. This guide serves as a roadmap, ensuring that every user can confidently navigate through SPRINT to achieve their goals efficiently.
Key Features of the Onboarding Guide:
- Introduction to the Homepage: We understand that getting started with a new platform can sometimes feel overwhelming. That’s why we’ve included a detailed introduction to the homepage, highlighting its key components and functionalities. This ensures that users can quickly orient themselves and begin their journey with confidence.
- Step-by-Step Guide to Requesting Tests: One of the core features of SPRINT is the ability for clients to request tests directly through the platform. Our onboarding guide now includes a step-by-step walkthrough of this process, making it easy for new users to submit their test requests without any hassle.
- Support for Do-It-Together (DIT): We understand that sometimes,clients may encounter questions or challenges along the way. Therefore, we’ve kept the real-time chat option to connect with our team members instantly. Whether you need clarification on a feature or guidance through a specific process, our team is here to help every step of the way.
For New and Experienced Users
Even if you’re not a new client, you can still benefit from our onboarding guide. Simply click on ‘need explanation’ (or ‘uitleg nodig’ in Dutch) to access the guide whenever you need a refresher or assistance with navigating the platform. Our goal is to ensure that every interaction with SPRINT is as seamless and productive as possible, regardless of your level of experience.
Get Started Now!
Whether you’re a new client starting your testing or a seasoned user looking to maximize your experience, we invite you to explore the onboarding guide on the SPRINT platform this week. We’re confident that this update will optimize your testing experience.
As always, we value your feedback and strive to continuously improve your SPRINT experience. If you have any suggestions or encounter any challenges along the way, please don’t hesitate to reach out to us! Contact